Privacy Policy

Effective 07/05/04

At eArtistManagement.com, we take your privacy very seriously. Our primary goal in collecting information from you is to provide you with a smooth and customized experience while you use our services. Except as otherwise contemplated in this Privacy Policy, we do not disclose any personally identifiable information about you to any third party without your permission, unless we believe in good faith that we are required to do so by law. This document will answer the following privacy concerns:

  1. What information does eArtistManagement.com gather and track?
  2. How does eArtistManagement.com use my information?
  3. Does eArtistManagement.com share User account information?
  4. How private is my account information?
  5. How secure is my account information?
  6. How do I opt out of receiving messages from eArtistManagement.com?
  7. How do I update or deactivate my account information?
  8. What are cookies and how does eArtistManagement.com use them?
  9. How does eArtistManagement.com notify Users of changes to the Privacy Policy?
  10. How does eArtistManagement.com protect Children's Privacy?


What information does eArtistManagement.com gather and track?
In general, we collect information about you in the following ways:
Registration
When you register for any of the eArtistManagement.com Services (as Services are defined in the eArtistManagement.com User Agreement) we ask you how you heard about eArtistManagement.com. The more information you provide (and the more accurate it is), the better we are able to customize and provide our services to suit your needs and preferences. When you register for one of the eArtistManagement.com Services, we may ask that you give us non-personal information such as the purpose for which you will be using a web site as well as the name of the person who may have referred you. We also ask that you give us personal information such as your name, email address, zip code .

Usage Tracking/Hardware/Software/Cookies
While you are on any of our web sites, we automatically track information related to your use of the eArtistManagement.com Services. This information may include (among other things) files viewed by the user, type of site(s) built, domain name and a user's path through our web sites. There is also information about your computer hardware and software that is automatically collected by eArtistManagement.com . This information can include information such as: your browser type, type of operating system, type of Java virtual machine, Internet connection speed, access times and identification of any software program which has previously caused technical problems with the eArtistManagement.com product(s). This information will be matched with your personal information. In addition, when you connect to any of our web sites, we will detect your IP address and store a cookie on your computer. An explanation of cookies can be found in #8.

Technical Support/Information
When, as a eArtistManagement.com User, you request technical support or information for eArtistManagement.com Services, we ask you for your personal information and other information necessary to answer your question or resolve your problem.

Promotions or Contests
When you enter a contest or promotion sponsored by eArtistManagement.com and/or our partners, we ask for your contact information so that our partners or we can administer the contest or promotion, and notify winners.

E-Commerce Programs
When you sign up for any of our e-commerce programs that are available on some eArtistManagement.com Services, we ask for your first/last name and PayPal e-mail address . We need this information in order to administer the program.

Discussion Boards
If you choose to post messages on our discussion boards or leave feedback for other Users, we may collect such information about you as you choose to disclose.

Surveys/Questionnaires
We occasionally ask eArtistManagement.com Users or visitors to fill out optional surveys and/or questionnaires. These surveys/questionnaires may ask for demographic information and other information about computer use.

Other Information You Give Us
When you visit any of the eArtistManagement.com web sites, we may collect any information that you enter on any of our web sites or give us in any other way in order to contact you about eArtistManagement.com Services. Additionally, if you want to learn more about our products or services, we may request that you fill out a form in which we ask for information such as your first/last name, mailing address, email address, as well as your phone number. We only use this information to contact you in order to provide you with information about eArtistManagement.com products and services, answer any questions that you may have, and/or help you sign up for the eArtistManagement.com Service of your choice.

How does eArtistManagement.com use my information? eArtistManagement.com uses your information on an aggregated basis to do such things as operate our web sites and enhance our web sites. We statistically analyze site usage, including the behavior of our Users, to improve the content, layout, and services of the eArtistManagement.com web sites, as well as to enhance our marketing and promotional efforts

We use the information we collect to better understand your needs. Additionally for the eArtistManagement.com subscription Services we use the information we collect to process payments, confirm renewal charges or payments to your account, administer your account and the like.

Finally, we may use the information we collect to occasionally notify you about important functionality changes to the web site, new eArtistManagement.com Services, and special offers we think you'll find valuable. Except for communications sent to you regarding material company announcements or policy changes, if you would rather not receive this information you can indicate your preference. You may choose not to receive messages from us by following the opt-out instructions listed in #6.

The following describes some of the ways your information may be used:

Your contact information from the sign-up form is used to send you information about our company and products. We also use this information to contact you when necessary. Except as otherwise contemplated in this Privacy Policy, you may choose not to receive messages from us by following the opt-out instructions listed in #6.

Your unique IP address is used when we need to diagnose technical problems with our site. We use cookies to correctly deliver account information to you. To find out more about cookies, please see #8.

Any information collected regarding your hardware or software is used for the operation of the Services, to maintain the quality of the services, to improve our products or services or to provide general statistics regarding use of the eArtistManagement.com Services.

Any information you provide to us through a form, email, or telephone requesting customer support, or information, is used for that specific situation only or to administer our service to you.

We will occasionally offer sweepstakes or contests on our web site. To participate, you will likely be asked to provide some personal information, such as e-mail address. This information may be shared with sponsors if the sweepstake/contest is co-sponsored by eArtistManagement.com and a business partner.

Any information you submit in a survey or questionnaire is used to help us better understand and serve our Users. This research is compiled and analyzed on an aggregated basis .

The contents of email correspondence to us or postings on our discussion boards may be used for promotional purposes, such as customer testimonials.


Does eArtistManagement.com share User account information?
As a general rule, except as otherwise contemplated in this Privacy Policy, eArtistManagement.com will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. Any information provided by you for the purpose of registering a domain name will become part of the public WHOIS database and you will not be able to opt-out of this directory.

Some eArtistManagement.com promotions and sweepstakes/contests may also offer opportunities to request additional information from sponsors and/or may require that you share some basic information in order to participate. By requesting more information or by participating, you give eArtistManagement.com permission to transfer your personal information to the sponsor or partner so they can fulfill your request.

Legally Compelled Disclosure and Other: eArtistManagement.com may disclose or access account information when we believe in good faith that the law requires it or for the protection of our legal rights. eArtistManagement.com may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the eArtistManagement.com User Agreement. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with a violation of the eArtistManagement.com User Agreement, an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

How private is my account information? eArtistManagement.com makes every effort to ensure the confidentiality of all information you provide about yourself. As a general rule, except as otherwise contemplated in the Privacy Policy, eArtistManagement.com will not disclose any of your personal information without your permission, except under special circumstances, such as when we believe in good faith that the law requires it. If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.

As an eArtistManagement.com User, you have exclusive access to your account information when you log in to http://www.eArtistManagement.com. Our User Support staff also has access to your account information, which is viewed for reasons such as when technical support is requested or maintenance is required. In addition, any partner you request to provide services to your account may have access to your account information.

eArtistManagement.com makes chat rooms, guest books, discussion boards, and other means of online communication and collaboration available to its Users. Please reUser that any information that is disclosed in these areas becomes public information. You should exercise caution when deciding to disclose your personal information in a public forum such as a chat room, guest book, discussion board, or when you invite others to join your eArtistManagement.com site or mailing list, or vice versa.

How secure is my account information? eArtistManagement.com uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls . We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we always use a Paypal's secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.

Your eArtistManagement.com account is password-protected , only you and those you designate can access it and view the User information relevant to your account. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to log out of your eArtistManagement.com account and close your browser window when you are done. This ensures that others cannot access your personal information if your computer is accessible to others.

How do I opt out of receiving messages from eArtistManagement.com? Except as otherwise contemplated in this Privacy Policy, as a eArtistManagement.com User, if you do not want to receive messages from eArtistManagement.com about new features or products, tips on product use, and promotions, you can indicate your preference by clicking the respective box of your choice. You can opt-out of receiving such information by logging into your account and visiting the "Update Profile" section within the "My Account" page. If you would ever like to start receiving messages, you can always update your profile accordingly.

Since it is necessary for us to contact you regarding certain matters, you may not opt-out of receiving messages relating to material company announcements or policy changes, or administrative matters relating to your account, like billing, collections, customer support or the like.

If you have been contacted by eArtistManagement.com as a result of information you entered on any of our web sites or if you provided your personal information to eArtistManagement.com for the purposes of receiving more information about a eArtistManagement.com Service before choosing to sign up as a User, and you no longer want to be contacted by eArtistManagement.com, you can click on the "unsubscribe" link at the bottom of any email you receive and eArtistManagement.com will remove you from the list of those who will be contacted with more information about the eArtistManagement.com service.

How do I update or deactivate my account? You can control and update your contact information for eArtistManagement.com Services by logging into your account and visiting the "Update Profile" section within the "Manage Account" page. If you wish to deactivate your eArtistManagement.com Service, please contact customer support by logging into your account and accessing the customer support page within the "My Account" section of eArtistManagement.com's Help Topics.

What are cookies and how does eArtistManagement.com use them? Cookies are small pieces of information stored on your hard drive, not on our site. The use of cookies is an industry standard, generally used by most major Web sites to improve their services. eArtistManagement.com uses cookies because they allow us to store your email and password without your having to constantly re-enter it. Cookies can also help us track your behavior on our site so that we can tailor our marketing message to better match your needs and interests. Finally, by tracking behavior on our site, cookies allow us to better understand how Users use our site, which in turn helps us focus our resources on features that are most popular with our Users. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do so.

How does eArtistManagement.com notify Users of changes to the Privacy Policy? This policy is periodically reviewed by eArtistManagement.com and may be subject to change. Therefore, please check this Privacy Policy periodically and you may refer to the date posted at the top of this page to determine when this policy was last updated. Use of the eArtistManagement.com websites or Service(s) constitutes consent to any policies then in effect.

If we are going to use your personally identifiable information in a manner different from that as provided in our Privacy Policy at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect User information already stored in our database, we will post a prominent notice on our web site(s) notifying Users of the change. In some cases where we post the notice we will also email Users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

How does eArtistManagement.com protect Children's Privacy? eArtistManagement.com does not direct its services towards minors and we do not allow Children under the age of 13 to sign up for eArtistManagement.com Services. No information should be submitted to or posted at eArtistManagement.com by children under the age of 13 ("Children") without the prior consent of their parent or guardian.